POS SalesManager privacy policy

Last updated: 4 July 2025

At POS SalesManager we are committed to protecting the confidentiality and security of our users' data. This policy describes how we collect, use and protect your information when you use our application and our services.

1. Information we collect

We collect several kinds of information in order to provide and improve our services.

1.1. Information you give us directly

When you use POS SalesManager, you may give us the following information:

Account and business information: business name, address, telephone number, email address, and payment details for subscriptions.
Product and service information: descriptions, prices and quantities in stock.
Sales and transactions: sale details, payment methods (cash, Mobile Money, bank cards) and amounts.
Customer information: names, contact details and purchase history.
Staff and user information: usernames, roles and permissions within your business.

1.2. Information collected automatically

When you use the application, we may collect some information automatically:

Technical data: device type, operating system, IP address, browser type and error logs.
Usage data: pages visited, features used and session length. This helps us understand how you use the application so we can improve it.
Location data: if you turn location services on, we may collect information about your position.

2. How we use information

We use the information we collect for the following purposes:

To provide and maintain our services: manage your account, process transactions, and manage stock, sales and customers.
To improve our services: analyse use so we can improve features, the interface and performance.
To personalise your experience: adapt features and content to what you need.
To communicate: important notices about your account, updates, offers (with your consent where the law requires it) and support.
For security and fraud prevention: to protect our services and our users.
For legal compliance: to meet applicable laws and regulations.

3. Sharing information

We do not sell, rent or trade your personal information. We may share it in the following cases:

With your consent: when you explicitly allow us to share particular information.
Service providers: hosting, analytics or payment. They only access your information to carry out their task and may not reuse it.
Mobile Money partners: for MTN Mobile Money and Orange Money, some transaction information is shared so payments can be checked and processed.
Legal requirements: where the law requires it, or where we believe in good faith that we must meet a legal duty, protect our rights, prevent fraud or keep people safe.

4. Data security

We use technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction: encryption, access controls and regular reviews.

No method of transmission over the internet or of electronic storage is completely secure. We cannot guarantee absolute security.

5. How long we keep data

We keep your information for as long as we need it to provide POS SalesManager, to meet our legal duties, to resolve disputes and to enforce our agreements.

6. Your rights

Under applicable law, you have the following rights:

Right of access: to receive a copy of the personal information we hold about you.
Right of rectification: to have inaccurate or incomplete information corrected.
Right of erasure: to ask us to delete your information, subject to certain conditions.
Right to restriction: to ask us to limit the way we use your information.
Right to portability: to receive your information in a structured, commonly used format.
Right to object: to object to the processing of your personal information.

To exercise any of these rights, contact us using the details below.

7. Changes to this policy

We may update this policy. We will publish the new version on this page and change the "last updated" date. Please read it from time to time.

8. Contact us

If you have a question about this policy or about our practices, contact us: